Anticipatory Systems – Smart Phone Penetration Expands This Field

Anticipatory systems as we define them are artificial intelligence computer constructs designed to predict events and then anticipate how the user might wish to act.  These are not strictly “predictive systems” which may forecast an event or a condition (for example a stock price), since predictive systems do not suggest an action. Anticipatory systems in […]


Check Out Our Facebook Page

Although the postings on Facebook are the same as the ones here, we thought having an FB page would lead to wider recognition.  What do you think? https://www.facebook.com/pages/Viscount-Innovations-Incorprated/1416055991943748 Or you can click on the FB icon on our website banner above.


Dark Intellectual Property – Not a Big Issue

Following from recent discussion of “Dark Social”, analysts have begun to talk about Dark Intellectual Property, referring to IP that is sitting on the shelf, unused, unexploited and possibly orphaned forever.  Analysts point out that there are vast treasure troves of Dark IP within universities and in government funded research institutions.  I’ll argue as well, […]


Dark Social – Be Careful With Analytics 3

Dark Social is term coined in 2012 by Alexis Madrigal of the Atlantic Magazine and refers to website traffic that cannot be sourced or tracked through normal analytics. More plainly stated, most web site owners are able to use products such as Google Analytics to determine the source of web traffic – for example if it […]


http://data-informed.com/using-gamification-to-boost-performance-in-the-call-center/


Software Pricing Policies and “Robert’s Rules”

The pricing of software products is an art, and most vendors live in constant fear that they’ve left money on the table, or the opposite – that they overcharge and drive customers to competitors.  In many cases the fears should be attended to, as pricing is often incorrect.  The trouble is that pricing cannot usually […]


Software Company Valuation – And “Robert’s Rules”

We have been involved in the valuation of software for over 20 years, including buy-side and sell-side transactions.  One of our specialities is working with companies to help them understand the value of intangible software assets, and we have represented clients in court-related actions in this regard. We’ve learned that software valuation has two perspectives […]


Gamification

Gamification is where a set of tools are used to engage web users, provide loyalty services and to ensure that the users will likely return to the web site.  These techniques range from traditional loyalty points systems to badges, leaderboards and other methods that are familiar to many.  Some say that gamification is the new […]


Co-opetition – Why Work With Competitors?

We’ve all been taught to be competitive in business, and competitiveness is at the heart of what we value in business.  But there are times when businesses must cooperate with competitors – leading to the phrase, “co-opetition“.  Typical scenarios include: There is a common competitor that has to be surpassed.  Here companies cooperate to best […]


Welcome to Viscount’s New Website

We are typical of a new breed of experienced entrepreneurs who lend their expertise to growing  companies.  The capital that we bring to our portfolio companies is skilled senior executive capital – not staff – but the background and knowledge on how to get difficult things done.  We focus on strategy, growth projects, new opportunities […]