http://data-informed.com/using-gamification-to-boost-performance-in-the-call-center/
Dark Intellectual Property – Not a Big Issue
Following from recent discussion of “Dark Social”, analysts have begun to talk about Dark Intellectual Property, referring to IP that is sitting on the shelf, unused, unexploited and possibly orphaned forever. Analysts point out that there are vast treasure troves of Dark IP within universities and in government funded research institutions. I’ll argue as well, […]